Frequently asked questions
Payment
What payment methods do you accept?
At CrimsonCrafts, we accept a variety of payment methods to make your shopping experience convenient and secure. We strive to offer flexible payment options to suit your needs and ensure a smooth checkout process.
When will my order be charged?
Your order will be charged at the time of purchase. Once you complete the checkout process and your payment is approved, the amount will be deducted from your chosen payment method. You will receive a confirmation email with the details of your order and payment shortly after the transaction is completed.
Do you offer online gift cards?
No, we do not offer online gift cards at Crimson Crafts.
Returns
I have returned my item, when will I receive my refund?
We do not accept returns unless there is a problem with the original order. Please contact us if you experience any issues to allow us to make your order right.
Delivery
What countries do you ship to?
We currently only ship within the United States. We apologize for any inconvenience this may cause. If you have any further questions or need assistance, please feel free to contact us.
How much is delivery charge?
Our delivery charges vary depending on the shipping method selected and the destination within the United States. Typically, standard shipping costs range from $3.99 to $9.99, while expedited shipping options may incur higher charges. For precise shipping costs, please proceed to checkout where the exact fee will be calculated based on your location and preferred shipping method.